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Policy violations

Eloope automatically detects and logs when expenses violate your organization's expense policies. The policy violations log helps administrators and finance teams track compliance, identify trends, and take corrective action.

Access policy violations

  1. Go to Admin Settings > Policy Violations.
  2. View the list of all recorded policy violations.

The Policy Violations page showing a list of violations with type, category, expense, and submitter details

Violation types

Eloope distinguishes between two severity levels:

Type Description
Hard violation The expense exceeds a strict policy limit. Hard violations block submission until resolved or acknowledged.
Soft violation The expense triggers a warning but does not block submission. The violation is logged for review.

What gets tracked

Each violation entry includes:

  • Expense: The expense that triggered the violation.
  • Policy: The policy rule that was violated.
  • Violation type: Hard or Soft.
  • Violation category: The specific category of the violation (e.g., amount limit, missing receipt, restricted category).
  • Submitter: The user who submitted the expense.
  • Report: The report the expense belongs to.
  • Acknowledged: Whether the submitter acknowledged the violation before proceeding.
  • Date: When the violation was recorded.

Filter violations

Use the available filters to narrow the violation log:

  • Violation type: Filter by Hard or Soft violations.
  • Date range: Filter violations by a specific time period.
  • Report: Filter by a specific report.

Export violations

Click Export to download the violation log as a file. Exported data includes all violation details for the selected filters. Use exports for compliance reporting, audits, or sharing with management.

How policy violations work

  1. When an employee creates or submits an expense, Eloope checks it against all active expense policies.
  2. If a violation is detected, it is logged in the policy violations table.
  3. For hard violations, the employee sees a warning and must acknowledge the violation before continuing.
  4. For soft violations, the expense proceeds normally, but the violation is recorded for administrator review.
  5. Approvers can see violation flags when reviewing reports, helping them make informed approval decisions.

Note: Policy violations are available on the Starter plan and above. Violation reports (analytics) are available on the Business plan and above.

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