Add new team members, manage existing users, and track invitation status in Eloope.
View all users
- Go to Admin Settings > Users Management.
- Browse the user list to see each person's name, email, role, department, and status.
Users can be Active or Deactivated. Active users can log in and use Eloope. Deactivated users cannot access the platform but their expense data is preserved.

Invite a new user
- Go to Admin Settings > Users Management.
- Click Invite in the top-right corner.
- Enter the person's email address.
- Select a role (e.g., Employee, Manager, Finance).
- Click Send Invitation.
The invitee receives an email with a link to create their account and join your organization.

Bulk invite users
To invite multiple people at once:
- Go to Admin Settings > Users Management.
- Click Invite.
- Enter multiple email addresses, separated by commas or one per line.
- Select the role to assign to all invitees.
- Click Send Invitations.
Note: All users in a bulk invite receive the same role. To assign different roles, send separate invitations.
Deactivate a user
Deactivating a user removes their access to Eloope without deleting their data. Their expenses, reports, and approval history remain intact for audit purposes.
- Go to Admin Settings > Users Management.
- Find the user you want to deactivate.
- Click the user's row to open their profile.
- Click Deactivate.
- Confirm the action when prompted.
Warning: Deactivated users cannot log in, submit expenses, or approve reports. Reactivate them at any time by clicking Activate on their profile.
Manage invitations
Track and manage all pending invitations from a dedicated page.
- Go to Admin Settings > Invitations Management.
- View the list of all invitations and their status.
Each invitation has one of these statuses:
| Status | Meaning |
|---|---|
| Sent | The invitation email has been delivered and is awaiting action. |
| Accepted | The invitee has created their account and joined the organization. |
| Expired | The invitation link has expired and is no longer valid. |

Resend or cancel an invitation
- Resend: Click the invitation row, then click Resend. A new email is sent with a fresh link.
- Cancel: Click the invitation row, then click Cancel. The invitation link is invalidated immediately.
Bulk delete invitations
To clean up old or expired invitations:
- Go to Admin Settings > Invitations Management.
- Select the checkboxes next to the invitations you want to remove.
- Click Delete in the bulk actions bar.
- Confirm the deletion.
Note: Deleting an invitation does not affect users who have already accepted. It only removes the invitation record.